A good choice to support your health
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A good choice to support your health
Consumers have a right of cancellation under the following conditions, whereby a consumer is any natural person who enters into a transaction for purposes that can be attributed primarily neither to their commercial nor their independent professional activity:
You have the right to cancel this contract within fourteen days without stating any reasons.
For contracts for the delivery of goods, the cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.
For contracts for the delivery of data not on a physical data carrier, which are produced and provided in digital form (digital content), the cancellation period is fourteen days from the day of the conclusion of the contract.
To exercise the right of cancellation, you must inform us (Brandize GmbH, Gewerbepark 4,
6094 Axams, Austria, Tel.:, E-Mail: support@healthroutine.de) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You may use the attached model cancellation form, but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
If you cancel this contract, we will reimburse you for all payments we have received from you, including delivery charges (except for additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the date on which we receive notification of your cancellation of this contract. We will use the same means of payment for this repayment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
In the case of contracts for the delivery of goods, we may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
The right of cancellation shall expire prematurely in the case of contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
The right of cancellation shall expire prematurely in the case of contracts for the provision of digital content if we have begun to fulfil the contract after you have expressly consented to our beginning fulfilment of the contract before the expiry of the cancellation period, you have confirmed to us that you are aware that lose your right of cancellation by giving your consent to the commencement of performance of the contract, and we have provided you with a confirmation of the contract, in which the content of the contract, including the aforementioned conditions for the premature expiry of the right of cancellation, is reproduced on a durable medium.
1) Please avoid damaging or contaminating the goods. Please return the goods to us in their original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage.
2) Please do not return the goods to us freight collect.
3) Please note that the above points 1-2 are not a requirement for the effective exercise of the right of cancellation.
If you wish to cancel the contract, please complete and return this form.
To
Brandize GmbH
Gewerbepark 4,
6094 Axams
Austria
E-mail: support@healthroutine.de
I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
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Ordered on (*) ____________ / received on (*) __________________
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Name of consumer(s)
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Address of consumer(s)
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Signature of consumer(s) (only for paper-based notification)
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Date
(*) Delete as applicable